Refund & Cancellation Policy
When refunds and cancellations apply to CORISE Consulting courses and training.
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Overview
This policy explains when you can cancel a purchase or ask for a refund for our digital courses and training. Please read it before buying.
Digital courses
Online courses are delivered digitally and access is given soon after payment. Because the content is available immediately, refunds are generally not available once you have started a course or accessed its content.
When we will refund
- Your payment was successful but you did not receive course access.
- You were charged twice for the same purchase.
- You were charged an incorrect amount.
Live and organisation training
For live sessions and organisation-specific training, the cancellation and rescheduling terms are those confirmed in your quote or booking. Please contact us as early as possible if you need to change a date.
How to request a refund
Email info@coriseconsulting.com with your name, the email used for the purchase and the reason for your request. Approved refunds go back to the original payment method and may take several business days to appear.
Payments
Payments, taxes and invoicing may be handled by a third-party payment provider acting as merchant of record. Their terms apply to the payment itself.
Contact us
If you have any questions, write to us at info@coriseconsulting.com.